Run your scheme
Implementation steps
Use our quick links to navigate through the implementation hub.
Once you're up and running, your implementation manager will suggest a review to make sure you're confident running your scheme.
When you're ready, we'll pass you over to our dedicated servicing team who are just a phone call away if you need them.
During this phase
Your implementation manager will:
- Make sure you’re comfortable running your scheme
- Answer any final questions you have
- Give you an opportunity to feedback on your implementation experience
- Introduce you to our dedicated servicing team.
You'll need to:
- Keep a note of the details for our dedicated servicing team in case you need them
- Provide us with feedback on your experience so far, if you're happy to do so
- Review the support materials below.
Support materials for this stage
For you
Use our dedicated employer website and newsletter to stay up to date with the latest news from Royal London, and industry insight.
For your employees
Share material with your employees to help build their financial resilience. Our team of experts share their insight through newsletters and webinars.
Keeping you compliant
You'll find information on how to stay compliant for both 'Royal London full run' and 'payroll assessment' schemes. Here's a reminder of the schemes you can use (opens in new window).
Royal London full run scheme
There are also a few things you'll need to do to meet your ongoing duties as part of running your scheme. We'll help keep you compliant with our online service and support materials.
- Our online service will automatically issue your statutory communications at the point you complete your processes online.
- Every 18 months, you'll need to re-confirm your scheme's certification. Our online service will generate this for you, and you'll need to sign and keep it in a safe place.
- Every three years, you'll need to re-enrol any members who have opted out of your scheme and re-declare your scheme's compliance. We've a range of support materials that can help you with this when the time comes.
Payroll assessment scheme
To ensure you meet your ongoing duties, we'll help keep you compliant with our online service and support materials.
- Every 18 months, you'll need to re-confirm your scheme's certification. Our online service will generate this for you, and you'll need to sign and keep it in a safe place.
- Every three years, you'll need to re-enrol any members who have opted out of your scheme, and re-declare your scheme's compliance. Our online service will remind you when the time comes.
What's next?
You're set up and ready to go! Remember you can ask for refresher training at any time and, if you have questions our team of experts are here to help.