When it comes to service, we think you deserve the royal treatment. We put people at the heart of everything we do – and underpin our personal service with technology.
Whether you’re setting up your first pension scheme or you’ve been up and running for a while, you’ll have the added comfort of dealing with real people from day one, and that support doesn’t go away.
We’ll appoint you a dedicated implementation manager to make setting up or moving a scheme easy. From day one they’ll be your knight in shining armour, guiding you through our 5 step implementation process each step of the way.
The human touch doesn’t stop once your scheme is set up. Your implementation manager will introduce you to our dedicated servicing team. They're just a phone call away if you need them as you run your scheme.
Everything we do is underpinned by technology to make things easier.
Our employer online service has a wide range of useful tools and features to help you run your scheme. It’ll help you:
Your scheme members get a taste of technology too. They’ll have access to their own pension scheme website and can log in to keep tabs on their savings, when it suits them.
For more information on the service you’ll receive from a Royal London pension, speak to your adviser.