To view this information in a printable format, download our employer guide to setting up salary exchange (PDF opens in new window).

Your salary exchange responsibilities

Setting up a salary exchange agreement isn’t necessarily complicated, but it can take a number of weeks or months to put in place. A financial adviser and employment law specialist can support you with the following decisions. 

It can take a number of weeks or even months to set up salary exchange as there are several important things you need to think about before moving forward. We recommend seeking support from a financial adviser or an employment law specialist to help guide your decisions – here’s a quick overview.

First up, you need to check if your payroll provider can support salary exchange, what reinvestment options your payroll provider supports, and if your payroll provider can calculate pension contributions, take-home pay and any opt out refunds. If they don’t offer the support you need, this could increase your administration.

You can offer salary exchange to some or all of your employees as long as it doesn't reduce their take-home pay to less than the National Minimum Wage or the National Living Wage.

For employees who aren’t eligible, or choose to opt out of salary exchange, you’ll need to make pension contributions on a relief at source basis, after tax has been deducted.

You can choose whether or not you keep or reinvest your employer National Insurance Contribution savings, or pass some or all of them on to employees? Keeping all of your savings gives you the option to help reduce your costs and reinvest in your business. Whereas reinvesting some or all the savings you make back into your employees’ plans, can help increase your scheme take up, and improve your employee benefits package. Whichever you decide, it should be applied at scheme level.

Other decisions to be made, which your pension scheme adviser can support you with, include whether you’ll set a minimum salary threshold to ensure your employees take home pay doesn’t fall below the National Minimum Wage or National Living Wage.

You’ll also need to decide whether you’ll set salary exchange as your default option, also known as SMART salary exchange. This would mean any new employees will automatically contribute via salary exchange.

To do this, it must be written into your employees’ contract of employment, with an agreement letter or opt-out form and your employees must agree to it.

If you’re making changes to existing contracts, you may need a consultation period to explain what these changes are. You can set the appropriate length of time for your business - usually around 30-60 days. An employment law specialist can help you do this and ensure your contracts meet legal requirements.

Once these steps are complete, you'll be ready to either adapt your existing pension scheme or set up a new one with Royal London.

You’ll find a complete list of considerations on our ‘Setting up salary exchange’ webpage where we outline everything you need to review before getting started. 

 

1. Understand the basics

Here you'll decide whether to offer salary exchange, and if so, which employees to offer it to.

Can your payroll provider support salary exchange?

The first step is reviewing your payroll system to understand what support it can provide for administering salary exchange. You should consider which reinvestment options your payroll supports, if it can calculate pension contributions, take-home pay and any opt out refunds.

Who can join your salary exchange scheme?

You can offer salary exchange to some or all of your employees. This is as long as it doesn't reduce their take-home pay to less than National Minimum Wage or National Living Wage.

For employees who aren’t eligible, or choose to opt out, you’ll need to make pension contributions on a relief at source basis, after tax has been deducted.

 

2. Savings options

You and your employees can benefit from salary exchange in a number of ways, depending on how your arrangement is set up. Again your financial adviser can help understand the options.

Will you keep or reinvest your savings?

Decide if you'll either:

  • keep all your National Insurance contribution (NIC) savings
  • reinvest all your NIC savings into your employees' pension plans
  • a bit of both - keep some for your business, but also pass some back to your employees.

You should then apply this at scheme level. Keeping all of your NIC savings gives you the option to help reduce your costs and reinvest in your business. Whereas reinvesting some or all of the savings you make back into your employees’ plans, can help increase your scheme take up, and improve your employee benefits package.

If your payroll system isn’t able to calculate any reinvestment automatically, this may increase your administration.

Will you reinvest employee NIC savings or allow them to increase their take home pay?

You can decide if your employees NIC savings are reinvested into their pension or added to their take home pay. You should apply this decision at scheme level rather than individual employee level.

If your payroll system isn’t able to calculate any reinvestment automatically, this may increase your administration.

3. Set rules and default options

There are other decisions you'll have to make and your financial adviser will be able to support you exploring these options.

Do you want to set a minimum salary threshold?

Setting a limit can be a simple way of making sure any employees keep their final take home pay above the National Minimum Wage or National Living Wage.

You can find more minimum wage details on the HMRC website (opens a new window).

Will salary exchange be your default option?

You can set salary exchange as the automatic default option for your pension scheme. This means that any new employees will be automatically enrolled into this arrangement.

To do this, it must be written into your employees’ employment contract with an agreement letter or opt-out form.

Be clear about what the arrangement includes

Decide if you want to let your employees exchange just their salaries, or also any contractual bonuses awarded. It won’t change how the scheme is set up, but you’ll need to give your employees a separate letter for contractual bonuses.

Additional support

An employment law specialist can help you ensure your contracts of employment meet legal requirements.

 

4. Update contracts and payroll

A salary exchange agreement must be detailed in your employment contracts, and your employees must agree to it. If you’re making changes to an existing contract a consultation period may be required to explain the changes. Consultation periods usually last around 30-60 days. You are responsible for setting the appropriate length of time for your business.

Update your employment contracts 

You have a legal requirement to update your existing employees’ employment contracts, to make it clear that a salary exchange arrangement is in place.

There are a number of ways to update employment contracts - you can do this with: an agreement letter; a salary exchange opt-out form, or a new contract of employment.

The simplest way to update existing employment 
contracts is with an agreement letter, which can 
be used to exchange salary or contractual bonuses. 
You’ll need separate agreement letters for each, 
and one for every employee.



Both you and your employee need to sign the letter 
and it should include:


  • employee’s name

  • salary or bonus details before and after the exchange

  • the date the exchange will take effect from and in what circumstances it will end.



Within the letter you can decide if you want to include details about how your employees can opt out of the agreement, and how and when they can end it. 

Regardless of whether you include this in the letter or not, you’ll need to have a process in place to minimise opting in and out happening too frequently and the administration work that it would involve.



If an employee has previously opted out of the 
agreement and wants to opt back in at a later date, you can outline in the letter how they do this - for example, in writing or by email.

Alternatively, you can use a salary exchange opt-out form to record requests from employees who don’t want to be included in the salary exchange arrangement. This should contain the same level of detail as an agreement letter.

Update your employee payslips

Employee payslips can be updated to reflect a salary or bonus exchange contribution. This is one way to check that the arrangement details have been set up correctly.

Your employees can choose to opt in or opt out

Although you’ve chosen to offer salary exchange on your scheme, regardless of your scheme’s default, your employees can still decide if they want to opt in or opt out.

You’ll need to make sure you’ve a clear process in place to deal with employees who opt in or out of the arrangement.

If they’re opting out of the salary exchange arrangement but continuing to contribute to their pension, their pension contributions should continue but on the relief at source basis, after tax has been deducted.

Setting up your arrangement with Royal London

Once you’ve completed all of these steps, we're here to help you set up your salary exchange arrangement on your new or existing Royal London workplace pension scheme.

If you’re looking to add salary exchange to your existing Royal London pension scheme, our customer service team can help. You’ll need you to confirm a few things, such as: contribution structures, which members are switching and any opt-out consultation period.

For new schemes, your dedicated implementation manager will work with you to add employees, record their contribution basis (salary exchange or relief at source), set up salary exchange if it’s the default, and give you all the training you need to make sure you’re comfortable running your scheme yourself using our online service.

Roles and responsibilities when setting up salary exchange

In this video we will explain to you the information you will need to provide whether you're adding salary exchange to an existing scheme or setting up a new scheme.

Engage your employees

To help make sure your arrangement’s a success, you’ll need to communicate salary exchange to your employees outlining the benefits and the considerations.

You can access ready-made resources from our communications toolkit to help you do this.

Useful resources