James Nicholls

James leads the Royal London BPA Implementation team, where he's responsible for all post-sale services, ensuring that pension schemes are safely onboarded and that our clients receive an exceptional experience.

James is a chartered accountant and has specialised in the implementation and operation of Pensions Risk Transfer transactions since 2015. In his previous role at Capita, James worked as the Account Director for BPA clients and was responsible for overall account performance.

Prior to this, James held a leadership role in the Standard Life BPA team and was responsible for post-sale client services and operating model optimisation.