Our redesigned annual statements have been well received by employees so far, and we’re now rolling out the new look statements for company pension schemes too.
We’re always looking to improve our communications and respond to customer feedback, so we’ve made a few changes to the statements for the year ahead.
Trustees will receive their members’ new look annual statements from 12 August 2019. You can take a look at the new statements below.
We’ve also created a new summary document that the scheme trustees will be sent, along with their members’ statements, when the scheme renewal completes. We’ll write to trustees to let them know more about this
We’ll send these out to your employees once a year, at your usual scheme renewal date. If you want to check when they'll get their statements, speak to your usual Royal London contact.
We know that receiving an annual statement through the letterbox often prompts employees to take a closer look at whether they’re on track.
They can find more information about their pension on their pension scheme website, and download our mobile app to keep an eye on their savings throughout the year too. And for a deeper conversation, we'll always direct them to a financial adviser.