Getting your scheme off to a good start

If you’re looking to set up a new scheme, or move your existing scheme to Royal London, we’ll work with you to create a strong employee engagement strategy to really get them excited about your scheme.

It’s a given that employees will relate more to what they see if it’s in their own company branding. So we can incorporate your branding into lots of our items at no extra cost. And depending on your scheme, we may be able to offer other branding options as well.

Creating that awareness

It’s important to get the right style and channel of communications to suit you and your business. You can use our materials in a variety of ways to help make your employees aware of what’s happening so they’re prepared. These include: 

An awareness email, postcard, poster and welcome booklet.

We’re keeping the engagement going

It’s not just about what you do at the start, it’s what happens throughout the life of the scheme that really makes a difference. We’ve got lots of ways to help keep your employees engaged and interested in their pension.

Our mobile app, employee hub, campaigns, yearly statements and regular customer emails.

We’re continuously evolving our mobile app to keep the content fresh and relevant for our customers. They can access their savings in real time as well as allowing customers to transfer other existing pension savings to us and nominate a beneficiary through our app.  

And we don’t stop there. We know that pensions may not always be at the forefront of people’s minds. With our push notification messages, we’ll give them a gentle reminder every so often to take a look at their pension. 

Giving employees one central place to access materials can really make the difference.  We’ll set you up with your own branded hub which hosts all of your scheme’s materials.  And to keep that regular activity alive, we’ll give them access to various tools and animations as well.  If they need to find out more about their pension, they can log in from here too


Our customer emails will keep your employees engaged with their pension.  They include lots of great content ranging from investment market updates, how to write a will, preparing for retirement as well as access to lots of podcasts too.  We’re sending these out regularly, and it’s another way to keep the momentum going. 


Making retirement decisions

We’ll give your employees all the tools they need to help them make active and informed retirement choices. We’ll start writing to them five years before they’re due to make a decision and we'll give them access to easy to understand materials, whether that's leaflets or videos. We’ll also follow this up with regular information the closer they to get to their pension age, just to make sure they’re not putting it off and know what they need to do.

Our letters, leaflets, videos.

Giving you all the support you need

Our support doesn’t stop just at your employees. We’ve lots of information and tools to make sure you’re fully up to date with all things Royal London. This includes: 

Regular employer newsletters, online dashboard, scheme governance report.

We’ll send you regular emails which are packed full of information to help you keep on top of your duties and content that you can share with your employees.

This includes any enhancements we’re making, legislation changes and support material you can share to reignite the pension spark with your employees.

Once your scheme’s up and running, your dedicated implementation manager will give you all the training you need so you can run your scheme yourself. 

Our dashboard’s easy to use and will be your one stop shop to keep on top of your scheme.


Our reports will help you stay up to date with what’s happening on your scheme and give you a bit of insight into how engaged your employees are.

You’ll be able to see how many people are using our mobile app, how often they’re logging into online service and how many still need to nominate their beneficiaries.

Need to know more?

If you want to find out more about how we can support you and your employees with your workplace scheme, speak to your adviser.