Engaging communications

It’s good to tell employees about their retirement savings, but it's better to engage them. That’s why we put so much thought into our communications.

The engagement journey

We believe regular pension engagement is vital, and clear and simple communications make that engagement easier. Our communications help encourage the right behaviours that can help your employees aim for a better retirement.


Clear and simple communications 

Our support materials are there to help make sure members get the right message, at the right time. Here’s a few examples of what to expect:

Getting to know us

We’ll provide workplace marketing materials to let employees know about the scheme.

A warm welcome

Our welcome pack has everything they’ll need about their new plan, in one place.


A yearly update

Packed with clear and colourful visuals, our annual statement tells your employees what they need to know.

Engagement on the go

Our mobile app helps employees engage when it suits them.

Counting down

Our retirement engagement packs, and age based packs help employees get ready

Supporting you

We know it’s important that employees see the value of your investment in them when it comes to your pension scheme. And that running your scheme needs to be as easy as possible. So our communications help support you along the way. Here are a few examples:

statutory communications

Statutory communications

Our online service automatically creates statutory communications, to help you stay on track with your duties .

workplace marketing

Workplace marketing

We have a range of materials you can use in the workplace to engage employees at key milestones.

our latest news

Our latest news

Our employer newsletter keeps you up to speed with what we're doing to make your life easier. You can sign up to receive it.

Find out more

To find out more about our workplace pension communications, speak to your financial adviser.

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London EC3V 0RL.