Employee engagement

We're focused on helping you and your employees achieve good financial outcomes now and in retirement, and believe clear and simple communication plays a key role in doing this.

When you choose a Royal London workplace pension scheme, we'll work with you to create a strong employee engagement strategy that'll help keep your employees engaged in their pension throughout the lifetime of your scheme, and raise awareness of added value benefits like our free financial wellbeing services.

You'll have access to a range of online tools and resources to share with your employees, and we'll help them to understand their pension and when to take action, so they benefit fully from it.


We'll help you raise awareness of your new scheme so your employees know what to expect and when. We'll even add your own branding to some digital and printed materials, at no extra cost.

Our employee engagement toolkit has a range of videos, guides, posters and emails that you can share with your employees to help them understand their pension, how they can improve their financial resilience and encourage regular checks ins.

Our direct offer toolkit has content to help those considering transferring their pensions savings to understand what they need to do and when.

You'll also be able to manage any statutory communications through our online service.

We believe timely and relevant communication helps engage employees with their pension so from the moment they join their scheme, through to retirement, they'll receive:  

  • A welcome pack with useful information about their new pension.
  • Emails to confirm their first contribution payment, explain how to download our mobile app and encourage them to register beneficiaries using our mobile app or online form.
  • Information on transferring existing pension savings.
  • An invitation to sign up to our financial wellbeing service.
  • Retirement reminders at age 50 and 55+, plus a retirement engagement pack when it’s time to retire, with information on their options and the support available.  


They'll also get yearly statements, including video statements designed to help them understand where their money is invested, how it's performing, and what it could look like at retirement.

If they have the mobile app and they choose to have mobile notifications turned on, or are signed up to our email newsletter 'Pelican Post', they'll hear from us about things like ProfitShare awards and upcoming webinars. Plus gentle nudges to check in regularly on their pension.

Connecting employees with their pension

Once your employees have joined your pension scheme, they can keep track of their savings or access helpful information and guidance through our mobile app or employee hub.


Building financial resilience 

Your employees get free access to financial guidance to help them manage their money, with our financial wellbeing service.

Available through our mobile app, online service and their employee hub, it offers a personalised experience, with support that's relevant to them.

Employer newsletter

Sign up to our monthly newsletter, Pension Matters, for information and resources to help you run your scheme effectively. This also provides the opportunity for you to keep up to date with any product or service enhancements and gain access to our latest insights, resources and tools to help you engage with your employees.

Find out more

If you want to find out more about how we can support you and your employees with your workplace scheme, speak to your financial adviser.