Previously, the enrolment date for workers who opt in had to be the date specified on the opt-in request.
We've improved the opt in process so you can change the enrolment date. This means you can use an earlier pay reference period to opt in workers.
We've introduced a new admin menu to the dashboard. This will make it easier for you to manage your account.
Remember to use the correct salary when you're adding new workers. This should be the worker's total salary or earnings, in line with the definition of pensionable salary beign used.
For example, if you're using the basic pay definition and the worker's salary is £18,000, this is the salary you should use when adding them on our system.
If you're using the qualifying earnings definition, you should five us the worker's total salary before any deductions.
If the worker's total salary is £18,000, this is the salary you should use when adding them on our system. We'll then deduct the lower qualifying earnings band before calculating pension contributions and issuing worker communications.