Help and support materials

Guides and tools

Click on the link below to access all the guides for your type of scheme.

  • Quick start guide - this short guide will get you started.
  • Data guide - understand the data we need and ensure it is accurate.
  • Data validation tool - Use this tool in conjunction with our data guide to check that your data is in the right format.
  • User guide - download our comprehensive guide to using the system. 
  • Quick start guide - this short guide will get you started.
  • Data guide - understand the data we need and ensure it is accurate.
  • Data validation tool - Use this tool in conjunction with our data guide to check that your data is in the right format. Please note that, for adding workers, this will only check the data we require for workers being auto enrolled. It will not check the data for workers being contractually enrolled
  • User guide - download our comprehensive guide to using the system.
  • Quick start guide - this short guide will get you started.
  • Data guide - understand the data we need and ensure it is accurate.
  • User guide - download our comprehensive guide to using the system.
Latest updates

We’ve introduced task reminder emails to let you know when a task is due. This will make it easier for you to plan ahead and manage your upcoming tasks. 

We've improved the process for workers who leave employment then rejoin and updated our auto enrolment terms and conditions. For schemes using salary exchange, we've also improved the contributions validation process.

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London EC3V 0RL.