Our improved video pension statements and new communication toolkit

Building upon our previous announcement of the introduction of video pension statements, we're excited to provide further details on how you can ensure your employees benefit from this improved digitalised experience.

What will they receive?

As we want to make the video accessible to all, we've updated our video and support information to be more accessible for those with visual impairments.

The improved video pension statement offers a personalised, engaging overview of each employee's pension savings & pension progress, delivered directly to their inbox.

Introducing the video pension statement communications toolkit

Tell your employees about video pension statements and the importance of keeping their contact details up to date using our new communications toolkit. It includes:

• email template
• demo video
• poster
• and digital banner.

See the improved video pension statement in action by watching the demo video on our video pension statements page to understand its features and how employees can navigate their statements.

Keep employee information up to date

To ensure accurate video statements and to continue to receive further digitalised experiences, it’s important that we have the correct information for your employees. You can ensure that your employees doesn't miss out on the latest communications and digitalised features of their workplace pension by giving us their email address.

Refer to our help centres online service dashboard video, Managing your workforce, for a detailed walkthrough on updating employee employees details.

This video will show you how to update your workers details individually or by csv file for easier bulk uploads.

It is important to upload both workplace and personal email addresses, ensuring your employees receive timely and relevant information about their pensions, helping them stay informed no matter their employment stage.