Our implementation process

Our 3 step process – design, implement, run – makes setting up your scheme easy.




Design a workplace pension solution

  • We don’t believe in ‘out of the box’ solutions – so we don’t have one. We’ll work with you and your adviser to design a workplace pension to meet your needs.
  • The first step is to find the right design for the new scheme. 
  • We’ll work with you and your adviser to understand your needs, and if you are moving an existing scheme, we’ll review it to make sure the new scheme works for you.  We’ll also help model the impact of different designs to understand the impact of each on your business and workforce.
  • This allows you and your adviser find the right solution for your business.

Implement the scheme

  • We’ll assign a dedicated implementation manager to take your blue print and bring it to life.
  • Once you and your adviser have agreed the scheme design, they’ll work with you to make sure the scheme is implemented effectively.
  • Our implementation managers have a wealth of experience setting up group pension schemes. They’ll help you understand the new processes, giving you full training and support.
  • If you are using our auto enrolment system we’ll also provide all the materials you need to engage your workforce at this stage.

Run the scheme

  • Our 5 star service doesn’t end once the scheme is set up – we’ll keep you on track when things start moving.
  • Once your scheme is up and running, you need to ensure that it runs smoothly and that you remain compliant.
  • Our online service will guide you through all the processes you need to carry out, helping you to stay on track. We'll provide the communication material you need and we'll take care of all your record keeping requirements. If you use your payroll system, we'll produce and issue provider terms and conditions.
  • We'll also provide all the information your adviser needs to offer you the ongoing governance support you require.

Read more about our workplace pension

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The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London EC3V 0RL.