When it comes to service, we believe you deserve the royal treatment. That’s why we put great people at the heart of everything we do – and underpin our services with award-winning technology.
Whether you’re new to auto enrolment or you’ve been up and running for a while, you’ll have the added comfort of dealing with real people. Our design, implement, run process is a tried and tested framework to help us get things right first time. What’s more, that support doesn’t go away.
You’ll be appointed a dedicated Implementation Manager to guide you through every step of the way, and our customer service team are on hand to answer ongoing queries.
Everything we do is underpinned by our online service, which has a wide range of useful tools and features. It’s designed to reduce the amount of time you spend dealing with pension related queries. The online service will:
For more information on the service you’ll receive from a Royal London pension, speak to your adviser.