Tell us about leavers

How do I notify you that an employee has left the pension scheme?

These instructions apply to non-auto enrolment schemes only. If you have an auto enrolment scheme, please use our online service for auto enrolment to tell us about leavers.

When processing your monthly contribution schedule tick the amend policy details box shown to the right of the employee's contribution amounts. Then click the option below the schedule "amend policy details" then continue.

On the following page select "exit" from the drop down menu, enter the exit date and then continue.

  • This will take you back to the schedule page. If the final payment for this employee was made in a previous month simply enter £0 in the member and employer columns and continue as normal.
  • A leaver pack will then be issued direct to the employee and they will not appear on future months schedules.
Last updated: 20 Nov 2014
The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London EC3V 0RL.