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You may also be interested in our online service FAQs where we've collated the most common questions we're asked about our online service to help solve any problems or queries you might have.

I have a query about this website

Email address websupport@royallondon.com
Phone number 0345 60 50 40 1
(8.00am to 6.00pm Mon - Thurs and 8.00am to 5.00pm on Friday)
International telephone number +44 131 652 5575
Postal address

Royal London
PO Box 413
Royal London House
Wilmslow
SK9 0EN

I wish to make a general enquiry

Email address customerqueries@royallondon.com
Phone number 0345 60 50 050
(8.00am to 6.00pm Mon - Thurs and 8.00am to 5.00pm on Friday)
Postal address

Royal London
PO Box 413
Royal London House
Wilmslow
SK9 0EN

I wish to make an enquiry related to auto enrolment or the new employer duties

Email address ebcsc@royallondon.com
Phone number 0131 652 5370
(8.00am to 6.00pm Mon - Thurs and 8.00am to 5.00pm on Friday)
Postal address

Royal London
PO Box 413
Royal London House
Wilmslow
SK9 0EN

Last updated: 18 Aug 2016

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London EC3V 0RL.